Where are the edited photos saved to?

Photos edited with Photogene are saved to the iPhone camera roll or to the iPod's saved photo library. This applies even if the photo was loaded from another album.

I can see a photo in the camera roll / saved photo screen but I can't find it when I open the library

Your device may have a temporary lack of memory. Simply turn it off and then restart it. Save the photo again. You'll now be able to see the edited photo.

Sometimes a photo saved to the camera roll / saved photo library looks cut. What is wrong with it?

There is nothing wrong with the photo. Sometimes the photo viewer doesn't present the edited photos as it should. Zoom out with 2 fingers and you'll see the full picture.

How to save an edited Photo?

To save a photo you need to press the done icon

  and choose to save.

How do I delete last session?

You don't need to delete last session. Once you choose to edit a new photo the last session is deleted automatically and replaced with the new one.

The photo I saved looks blurry, what can I do?

Turn off your device and then restart it. Try to save the photo again. In almost all of the blurriness cases rebooting solves the problem. If It doesn't work try to reinstall Photogene – delete the application from both your device and your computer and then download it again from App Store (Apple doesn't charge twice for the same app)

The application keeps crashing, what can I do?

Turn off your device and then restart it. In almost all of the cases rebooting solves the problem. If it doesn't work try to reinstall Photogene – delete the application from both your device and your computer and then download it again from App Store (Apple doesn't charge twice for the same app).

How to create a text bubble?

1. 1. Press the star icon on the tool bar:

   

   
   

2. 2. Press one of the symbols on bottom of the screen (don’t lift your finger) and when the icon is enlarged, drag it and place it wherever you like on the screen. Roll the symbol bar to the left for more symbol choices.
   

How to add text?

3. 3.Double tap the symbol to enter text or delete it. A return and alignment buttons will give you more control over the text lines. Press Done when finished.
   

How to change fonts and colors?

4. 4.To change fonts and color choose one of the template styles use one of the designated buttons at the bottom to bring up more color and font options. You can determine the colors of the outline, fill and text separately and pick one of five different font styles
   

How to add text without borders and fill?

5. 5.If you don't want the borders of the symbol or its fill to be seen press the outline and / or fill buttons (one at a time) and choose the first color icon. This icon means “no color”:

   

How do I edit a new photo without quitting the app?

To edit a new photo you need to press the done icon

and choose to take a photo or edit a new photo

How can I move photos from the Saved Photos / Camera Roll to another album?

You can't move photos between albums directly. You need to synchronize with your computer, rearrange your albums and then synchronize again.

In which resolution Photogene saves edited photos?

Photogene saves at the original resolution of the photo edited in iPhone 3G, unless cropped. In these cases the resolution depends on the area cropped.

Our next version will support the resolution produced by the camera of the new iPhone - 3GS.

Does updating the application cost money?

Currently updates are free.

It takes a long time for the message box to appear. Do I have to wait till it loads?

You don't need to wait till the message box uploads. Once you press your choice (take photo / edit new photo/...) it stops loading and the next screen appears.

Why can't I see the background I chose for the photo?

The background is added only when you add a frame or a symbol that exceeds the boundaries of the photo.

Can I disable the background?

No, sorry. The JPEG format doesn't support transparent background. If you add a frame or a symbol that exceeds the boundaries of the photo, a background has to be added. You can match the background color to the surface you paste your photo to (you can choose between seven different background colors).

How do I change the background of the photo?

To change the background press the frames icon (6th icon on the tool bar) and then press the background button at the bottom of the screen. You can now choose between seven different background colors.

How to email a photo?

1. 1.To send an edited photo by mail you first need to save it.
   

2. 2.Now go to the camera roll / saved photo library and choose the photo.
   

3. 3.Press the left most bottom icon and choose to email Photo. You can also choose to use the photo as wallpaper or to assign it to a contact.